Partridges Privacy Policy
(UK GDPR & Data Protection Act 2018 Compliant)
Effective Date: 16/02/2025
Last Updated: 11/08/2025
1. Introduction
Partridges (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when you use our website partridges.com.
We process your personal data in accordance with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
2. Data Controller
Partridges is the Data Controller of any personal data you submit to us through our website. This means we determine the purposes and means of processing your personal data.
Contact details:
Email: IT-Helpdesk@partridgesuk.com
Address: Partridges Ltd, Eagle Avenue, Desborough, Northants, NN14 2WD.
3. Personal Data We Collect
We only collect personal data that you voluntarily provide via our contact form. This includes:
Full name
Email address
Phone number (if provided)
The content of your message or enquiry
We do not collect personal data automatically, other than information gathered by cookies (see our Cookies Policy).
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes and legal bases:
| Purpose | Legal Basis under UK GDPR |
|---|---|
| Responding to your enquiry or request | Legitimate Interests (Article 6(1)(f)) – necessary to respond to enquiries |
| Keeping records of communications | Legitimate Interests (Article 6(1)(f)) |
| Providing information you have requested | Consent (Article 6(1)(a)) – where you have asked for further contact or updates |
We do not use your data for marketing unless you have explicitly consented.
5. Sharing Your Personal Data
We will not sell, rent, or trade your personal data.
We may share your data only with:
Trusted service providers (e.g., web hosting, email services) under contract and bound by confidentiality obligations
Public authorities or regulators if required by law
6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
Enquiry data: retained for up to 12 months after last contact, unless a business relationship is established
Legal or compliance records: retained as required by law
After this period, we will securely delete your data.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
8. International Transfers
We do not routinely transfer your personal data outside the UK. If such a transfer becomes necessary, we will ensure it is protected by appropriate safeguards in compliance with the UK GDPR.
9. Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access – request a copy of the personal data we hold about you
Rectification – request correction of inaccurate or incomplete data
Erasure – request deletion of your personal data (“right to be forgotten”)
Restriction – request limitation of processing in certain circumstances
Data Portability – request transfer of your personal data to you or another organisation
Object – object to processing where we rely on legitimate interests
Withdraw Consent – where we rely on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the details in Section 2.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
10. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to partridges.com, and we are not responsible for the privacy practices of other websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version. Please check this page periodically.
12. Contact Us
For questions about this Privacy Policy or our data practices:
Partridges
Email: enquiries@partridgesuk.com
Address: Partridges Ltd, Eagle Avenue, Desborough, Northants, NN14 2WD.